Manuel Pollhammer

5412 Puch bei Hallein ยท manuel@pollhammer.org

I work passionately in the field of IT Support on the 1st & 2nd-Level. With extensive knowledge in Windows operating systems and servers, mobile device management, print servers, Microsoft Active Directory and Microsoft Office products, I provide valuable assistance to my clients. My goal is to solve technical issues promptly and efficiently, ensuring smooth operations.


Experience

IT Systems Engeneer

Pro Juventute

Windows, Printer Support, Service Desk, IT Operations, Microsoft Office, Active Directory, Mobile Devices, Windows 10/11, SharePoint, Android, Windows Server, Remote Desktop, Microsoft Teams, Office 365

February 2025 - July 2025

career break

For personal and health reasons.
November 2024 - February 2025

IT Systems Engeneer

ISM - Internationale Stiftung Mozarteum

Windows, Printer Support, Service Desk, IT Operations, Microsoft Office, Active Directory, Mailcow, Mobile Devices, Windows 10, Android, Windows Server, Remote Desktop, Computer Repairs, Computer Hardware

October 2023 - October 2024

IT Support Technician

Bilfinger Life Science GmbH

Windows, Printer Support, Print Servers, Service Desk, IT Operations, Microsoft Office, Active Directory, Mobile Devices, Windows 7, Windows 10, SharePoint, Android, Windows Server, Remote Desktop, Microsoft Teams, Computer Repairs, Computer Hardware, Office 365

July 2020 - September 2023

IT Support Technician

ACP IT Solutions GmbH

Windows, Service Desk, IT Operations, Microsoft Office, Active Directory, Mobile Devices, SharePoint, Windows Server

May 2019 - July 2020

Deputy Customer Service Manager

Saturn Salzburg GmbH

Windows, Service Desk, IT Operations, Microsoft Office, Mobile Devices, Computer Repairs

September 2018 - April 2019

Private Detective

Detektei Kovacs e.U.

Windows, Shodan Monitor, Amped Five, Forensic Toolkit, Cellebrite UFED

January 2016 - August 2018

Technical Customer Service

Langwallner Elektronik GmbH - (Internship)

Windows, IT Operations, Mobile Devices, Computer Repairs

August 2015 - October 2015

Technical Customer Service

Saturn Salzburg GmbH

IT Operations, Microsoft Office, Mobile Devices, Computer Repairs

December 2009 - July 2015

Education

University of Vienna

No Graduation
Computer Science

Philosophy

2008 - 2009

EHDV Vienna

Apprenticeship
EDV-Kaufmann

Graduation: With good success

2004 - 2007

Skills

Virtualization
  • Proxmox VE, Hyper-V, VMware ESX/ESXi, QEMU,
Server
  • Windows Server, Mailcow, Nginx,
Workflow
  • Cellebrite - UFED Mobile Forensic, Full File System Extraction, Physical Analyzer
  • Amped FIVE - Video Enhancement and Analysis

Interests

Beyond my professional endeavors, I am a music enthusiast.

I enjoy various genres, but my heart beats faster for Rock 'n' Roll, Hard Rock, and Classic Metal.

In my spare time, you can find me in my small but well-equipped workshop, working on new geek projects or repairing electronic devices.

The fascination with technology and the pursuit of creative solutions always drive me forward.

Rock on!